EMS Solution
MobileTouch EMS
MobileTouch EMS is a cloud-based, all-in-one electronic patient care reporting solution for emergency responders. With MobileTouch EMS, agencies can improve clinical, operational, financial, and regulatory performance.
ePCR Documenting Made Quick + Easy
Greater Operational Effectiveness
Quickly and accurately satisfy reporting and compliance requirements of regulatory agencies. MobileTouch EMS can work with your existing billing system to ensure that accurate and complete patient care reports are submitted for payment.
Revenue Optimization
Use MobileTouch EMS resources like customizable data fields, scenario-based validations, and Medical Necessity Scoring to drive crew protocol compliance, help organize and assess the quality of the work being completed by your agency, and optimize revenue by creating PCR’s that satisfy all regulatory benchmarks.
Intuitive Design for Quality Reporting
Our EMS solution is an easy-to-navigate application that optimizes point of care documentation all according to your agency protocols. Capture data from multiple sources to easily document activity at the point of care – CAD, ECG monitors, Past Patient History, Drivers License scanning, and more.
Feature Highlights | MobileTouch EMS
QA/QI Functionality
Quality Assurance metrics and functionality that proactively monitor incoming records for documentation QA subjects and red flags, and use our HIPAA-compliant secure messaging to communicate directly with crews for documentation questions and corrections.
Some of the highlights include:
- Assign created metrics to users and include a QA overview on the HealthEMS dashboard
- QA Scoring: confirm tasks are being completed properly by creating scored action items
- Robust report-building tools to extract the right data and export it in administrator-friendly formats
User-Defined Data & Validations
Create customizable data fields (PowerFields) and scenario-based validations that will ensure better documentation and patient care.
By creating customized scenario-based validations within HealthEMS, users can target clinical or operational situations to add validations that will help drive crew behavior and better patient care. Validations are in addition to NEMSIS-required fields, but do not have to be global like NEMSIS-required fields.
PowerFields are agency-defined and created data points that ensure EMS agencies can quickly adapt as local, state, and federal data needs change. PowerFields can easily be associated and grouped by specific areas, including individual data fields, to ensure comprehensive data collection.
Agency administrators can choose whether PowerField data appears on patient care reports, or if the field is required to complete the report.
PowerField Types Include:
- Text
- Numerical
- Multiple Select
- Radio Button
- Yes/No
- Signature
- Labels (can help guide care, act as protocol reminders, or provide documentation tips)
Medial Necessity Scoring Algorithm
When used in conjunction with local and state protocols, guidelines, and evidence-based standards of care, HealthEMS’ proprietary algorithm assists EMS agencies in determining if treatments provided were considered medically necessary under guidelines set by the Centers for Medicare and Medicaid Services (CMS).
Simplify the QA/QI process to aid in record review by setting up alerts to directly notify administrators when ePCR records may have missing information. Reviewers can determine if an adjustment is needed to enable rightful and adequate billing prior to processing the claim for payment.
Frequently Asked Questions
Discover answers to the most common inquiries about our all-in-one reporting software for emergency responders.
What is MobileTouch EMS?
MobileTouch EMS is a comprehensive, cloud-based electronic patient care reporting solution designed to enhance the operational, clinical, and financial performance of emergency response agencies.
How does Sansio ensure data accuracy?
Sansio employs customizable data fields and scenario-based validations to ensure accurate and complete documentation, which helps meet regulatory requirements and optimize revenue.
Can MobileTouch EMS integrate with existing systems?
Yes, MobileTouch EMS is designed to seamlessly integrate with your existing billing systems, ensuring that patient care reports are accurately submitted for payment.
What support does Sansio offer to agencies?
Sansio provides extensive support through customizable ePCR features, QA/QI functionality, and a dedicated team ready to assist with any queries or setup requirements.
Does MobileTouch EMS work offline, in the field, without connectivity?
Yes. MobileTouch is built mobile-first for the realities of EMS work — rural coverage gaps, moving units, basements — and syncs once connectivity is available. Documentation shouldn't depend on a signal bar.
How does MobileTouch reduce documentation time after a shift?
By capturing structured data at the point of care instead of relying on narrative reconstruction later, MobileTouch is built to cut the hour or two of after-shift paperwork that follows a long run of calls, which is one of the most common sources of EMS burnout.
Is MobileTouch EMS NEMSIS Compliant?
MobileTouch EMS is built to NEMSIS data standards, so agencies can submit state and national EMS data without a separate translation step. If your state requires NEMSIS-compliant software for licensure or reporting, MobileTouch is built with that requirement in mind.
Is MobileTouch a good fit for small or volunteer EMS agencies?
Yes. MobileTouch scales down as well as it scales up. A small volunteer agency and a large combination department both run on the same core ePCR platform, configured for their call volume and staffing model rather than forced into a one-size-fits-all workflow.
What makes MobileTouch different from other EMS charting software?
Sansio is smaller than the largest ePCR vendors, and that's by design. Support is direct, and agency feedback actually shapes the roadmap. If you're comparing EMS and fire software vendors, the difference usually shows up in how fast a support ticket gets a real answer, not in a feature checklist.
Driving easier documentation
It is our goal at Sansio to help drive quicker documentation and better patient care, and our highly developed solutions allow us to do just that - serve those who serve others.
MobileTouch EMS' customizable ePCR features can be built to fit the needs of emergency responders, no matter the size of the agency. Sansio has extensive experience working with various paramedics and firefighters across the country, from small town agencies to teams with tens of thousands of runs per year.
Ready to begin driving better patient care?
The Sansio Team is ready to explore MobileTouch EMS features with your agency. Request a free demo or schedule to chat with a representative.